VoIP & Communications

Enterprise-grade voice, video, and unified communications platforms with SIP trunking and contact center solutions

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Service Overview

ITNT delivers carrier-grade VoIP and unified communications services built on enterprise-class platforms. Our solutions replace traditional PBX systems with flexible, scalable cloud-based communications that integrate voice, video, messaging, and presence.

We provide both hosted and on-premises deployment models, with SIP trunking services that connect existing PBX infrastructure to our voice network for cost-effective long-distance and international calling.

Core Capabilities

Hosted PBX

  • Cloud-based phone system with auto-attendant
  • Call routing, forwarding, and hunt groups
  • Voicemail-to-email and call recording

Video Conferencing

  • HD video meetings with screen sharing
  • Room systems and desktop clients
  • Meeting recording and transcription

Unified Communications

  • Team messaging and collaboration
  • Presence and availability status
  • Mobile and desktop apps

Contact Center

  • Inbound and outbound call management
  • IVR and skills-based routing
  • Real-time reporting and analytics

SIP Trunking Services

For organizations with existing PBX infrastructure, our SIP trunking services provide cost-effective connectivity to the public telephone network. Replace expensive ISDN or analog lines with flexible, scalable SIP channels that support both voice and data.

Key Features

  • Unlimited concurrent calls (scalable channels)
  • Geographic and toll-free number porting
  • Disaster recovery and failover routing

Benefits

  • Reduce telecom costs by up to 50%
  • Eliminate line rental and per-channel fees
  • Scale capacity on demand without hardware changes

Platform Integration

Our communications platforms integrate with leading business applications to streamline workflows and improve productivity:

CRM Integration

Salesforce, Microsoft Dynamics, HubSpot

Microsoft 365

Teams, Outlook, SharePoint integration

Helpdesk Systems

Zendesk, ServiceNow, Freshdesk

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Let's discuss how VoIP can reduce costs and improve collaboration

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